Service Centre Team Leader - Electronics/Gadgets

Intrias Mandiri Sejati · 📍 Cikarang Pusat, Jawa Barat · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6000000 - 6000000
Intrias Mandiri Sejati is seeking a dynamic and experienced Service Centre Team Leader to join our team in Cikarang Pusat, Jawa Barat. This role is perfect for someone who is passionate about electronics and gadgets and wants to lead a team in providing top-notch customer service. The ideal candidate will have a strong background in electronics repair and maintenance, excellent leadership skills, and a customer-centric approach.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the service centre, ensuring efficient and effective service delivery.,Lead and mentor a team of technicians, providing guidance and support to enhance their skills and performance.,Diagnose and repair a wide range of electronic devices and gadgets, ensuring high-quality service.,Manage inventory and procurement, ensuring that the service centre is well-stocked with necessary parts and tools.,Coordinate with suppliers and vendors to maintain a steady supply of parts and equipment.,Handle customer inquiries and complaints, ensuring a positive customer experience.,Monitor service centre performance metrics and implement strategies to improve efficiency and customer satisfaction.,Stay updated with the latest trends and technologies in the electronics industry.

🎓 Kualifikasi & Syarat

Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.,Minimum of 5 years of experience in electronics repair and maintenance.,Proven leadership experience, with the ability to manage and mentor a team.,Strong technical skills and knowledge of various electronic devices and gadgets.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with inventory management and procurement processes.,Certifications in electronics repair and maintenance are a plus.

🛠️ Keahlian

Leadership and team managementTechnical expertise in electronics repairCustomer service and relationship managementInventory management and procurementProblem-solving and troubleshootingTime management and organizational skills
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