Business Partner Network Officer (Hybrid Role - Bali, Indonesia)

Join Citco, a global leader in financial services, as our Business Partner Network Officer in the vibrant island of Bali, Indonesia. This hybrid role offers the perfect blend of professional growth and tropical lifestyle, with a mid-shift schedule (1 PM to 10 PM). As a Business Partner Network Officer, you'll be the bridge between Citco and our valued clients, ensuring seamless and exceptional service delivery. This role is perfect for someone who thrives in a dynamic environment and wants to make a tangible impact on our clients' success.

At Citco, we're committed to fostering a culture of innovation and excellence. Our team in Bali is known for its dedication and creativity, and we're looking for a Business Partner Network Officer who can bring their unique perspective to our operations. You'll have the opportunity to work with cutting-edge financial tools and software, such as Citco's proprietary systems, Salesforce, and other industry-standard platforms. This role is not just about managing relationships; it's about building lasting partnerships that drive business growth.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with key clients to ensure their satisfaction and loyalty.
• Coordinate with internal teams to deliver high-quality services and solutions tailored to clients' needs.
• Manage and track client interactions using Salesforce and other CRM tools.
• Identify and address client pain points, proposing innovative solutions to enhance their experience.
• Monitor and report on client satisfaction metrics to drive continuous improvement.
• Participate in team meetings and contribute to the development of client engagement strategies.
• Stay updated with industry trends and best practices to provide expert advice to clients.
• Assist in the development and implementation of new business initiatives to support Citco's growth objectives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in a client-facing or business development role, preferably in the financial services industry.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Proficiency in English, both written and spoken.
• Familiarity with CRM tools such as Salesforce is a plus.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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