Field Collection Specialist - Denpasar

Indodana is a rapidly growing fintech company based in Jakarta, offering innovative financial solutions to millions of customers. As a Field Collection Specialist in Denpasar, you'll be the face of our company, working closely with our clients to resolve overdue payments and deliver tailored financial solutions. This dynamic role requires exceptional negotiation skills, a deep understanding of financial products, and the ability to build strong relationships with clients.

In this role, you'll be responsible for visiting clients' locations to collect overdue payments, negotiate payment plans, and provide financial advice. You'll use our proprietary CRM system, Salesforce, to track client interactions and manage payment collections. This is an exciting opportunity to be part of a team that's revolutionizing the financial services industry in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Visit clients' locations to collect overdue payments and negotiate payment plans.
• Use Salesforce to track client interactions and manage payment collections.
• Provide financial advice and tailored solutions to clients.
• Build and maintain strong relationships with clients.
• Monitor and report on collection performance metrics.
• Collaborate with the collections team to resolve complex cases.
• Ensure compliance with financial regulations and company policies.
• Provide exceptional customer service and support.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in debt collection or financial services.
• Proven track record of successful collections and negotiations.
• Strong understanding of financial products and regulations.
• Excellent negotiation and communication skills.
• Ability to build and maintain strong client relationships.
• Familiarity with Salesforce or similar CRM systems.
• Valid driver's license and reliable transportation.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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